Privacy Policy

Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Law Office of Raul A. Guajardo, P.L.L.C., 706 E University Dr., Edinburg, TX 78539.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to Law Office of Raul A. Guajardo, P.L.L.C, accessible from https://rguajardofirm.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

SMS Communication and Consent

If you choose to provide your phone number and opt-in to receive text messages, the following terms apply:

  • SMS Consent Communication: The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
  • Types of Communications: If you have consented to receive text messages from Law Office of Raul A. Guajardo, P.L.L.C., you may receive messages related to the following:
    • Appointment reminders
    • Follow-up messages
    • Billing inquiries
    • Promotions or offers
    • Example: “Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Law Office of Raul A. Guajardo, P.L.L.C., at any time.”
  • Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 5-10 SMS messages per week related to your appointments.
  • Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
  • Opt-In Method: You may opt-in to receive SMS messages from Law Office of Raul A. Guajardo, P.L.L.C., in the following ways:
    • Verbally, during a conversation
    • By submitting an online form
    • By filling out a paper form
    • By texting us first
  • Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
  • Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://rguajardofirm.com/ or call us at (956) 276-8819. Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  •  Standard Messaging Disclosures:

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor usage.
  • To manage Your Account and registration as a user.
  • For the performance of a contract for services You have purchased.
  • To contact You: By email, telephone calls, SMS, or other electronic communications regarding updates or informative communications.
  • To provide news and offers similar to those you have already enquired about, unless You opt out.

Note on SMS Sharing: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No mobile opt-in or text message consent will be shared with third parties or affiliates.

Disclosure of Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: To monitor and analyze the use of our Service or to contact You.
  • For business transfers: In connection with any merger, sale of assets, or acquisition.
  • With Affiliates: We require affiliates to honor this Privacy Policy.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention and Security

We retain Your Personal Data only as long as necessary for the purposes set out in this policy. While We strive to use commercially acceptable means to protect Your data, remember that no method of transmission over the Internet is 100% secure.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect information from children. If we discover such data has been collected without parental consent, we take steps to remove it.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: